Frequently Asked Questions
You've got questions, we've got answers. Look for the answers to your questions here. If you don't find what you are looking for, please reach out to us.
Laundromat FAQ
Our self-service facility is open from 7:00 AM to 9PM Monday - Saturday and 7:00 AM to 8PM Sunday.
Our laundromat features free Wi-Fi, TVs, seating, folding tables, laundry carts, sinks, clean bathrooms, and vending machines stocking snacks, drinks, and detergent products.
We are located at 2601 Carpenter Station Rd. You can reach us by phone at 302-745-7159 or via email at cookielaundromat@gmail.com.
Wash and Fold Questions
Our standard next-day wash and fold drop-off service is $1.85 per pound, with a 10-pound minimum order. Same-day turnaround is available for $2.10 per pound when dropped off by 7:00 PM.
No. Standard wash and fold includes Tide detergent, but you can also request Gain or Arm & Hammer at no additional upcharge. We also separate your lights and darks, spot-treat stains, match up socks, and provide complimentary hanging for collared shirts or dresses upon request.
Yes! We clean bulky items for flat-rate pricing:
Comforters: Twin ($15.50),
Full/Queen ($21.00),
King ($25.00), Down ($30.00)
Pillows & Throws: Regular or Down Pillows ($20.00),
Throws ($25.00)
Rugs: Set of 2 ($20.00)
You can leave your laundry with us any time between 7am - 11 pm.
You will receive a text message when your laundry is ready for pick up!
Pickup and Delivery Questions
Simply schedule your pickup date and time online. Leave your dirty laundry in a bag outside for our driver on your scheduled pickup date. We will wash, dry, fold, and return your clothes fresh to your doorstep on your delivery date.
Our pickup and delivery service has a 20-pound minimum requirement. Regular next-day delivery is $2.85 per pound, and same-day delivery is $3.00 per pound.
We proudly offer doorstep laundry pickup and delivery across Boothwyn, Marcus Hook, Garnet Valley, Brookhaven, Claymont, and Talleyville.
Pickup and delivery windows are available daily from 7:00 AM to 8:00 PM
You do not need to be home to use our pickup and delivery service. Just let us know where you will be leaving your laundry bags so our driver knows where to find them.
Laundry bags are ideal, but you can use at sturdy trash bag that will cinch closed.
No problem! Just log into your account and suspend your service until you return.
